Job Description
Field Service Engineer
Role Details
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You install, maintain, repair and troubleshoot our complex industrial 3D printers at our customer.
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Besides, you are also a competent and reliable partner for our clients when you provide system introduction and basic trainings.
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Your area of responsibility doesn't stop with personal contact: You also advise customers and colleagues on the phone to pass on your knowledge.
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Your development in the role will include participation in intensive in-house trainings at our headquarters in Germany.
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You consult and support customers when it comes to service cases and the handling of complicated incidents through escalation management.
Skills Required
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Certification within electrical/mechanical engineering or a similar apprenticeship
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Experience as Field Service Technician for complex industrial machines
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A car driving license
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Willingness to travel within EMEA regions
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Excellent Italian and good English language skills
What we can offer?
- Competitive salary and company car
- Opportunity to travel aboard
- Career Advancement