Job Description

ACCOUNT DIRECTOR – PROMOTIONAL MERCHANDISE / POS  

WHAT YOU WANT TO KNOW

• Competitive salary and Benefits
• Hybrid working
• Austria based

ROLE DETAILS

• Transaction Management: Ensure the team adheres to high standards in managing, controlling, checking, and successfully delivering all work.
• Commercial Performance & Reporting: Take ownership of the account's commercial success, including accurate and timely forecasting and financial reporting.
• Customer Service: Prioritise customer satisfaction by identifying and resolving issues within standard guidelines.
• Presentations to Customers: Deliver professional and well-prepared presentations to clients.
• Product Development: Collaborate with the operations team to initiate product development based on customer briefs and source new concepts.
• Supplier Database & Relationships: Maintain and update a local supplier database and manage supplier relationships effectively.
• Supplier Negotiations: Conduct negotiations with suppliers, demonstrating strong negotiation skills.
• Team Oversight: Supervise the team to ensure timely processing of orders and invoices.
• Quotations & Proposals: Assist the team in producing accurate customer quotations and ensuring high-quality samples and artwork for proposals.
• Manage SLA's and KPI's: Monitor SLA's and KPI's to ensure regular communication about order status and timely order delivery across all departments.
• Industry Trade Shows: Attend industry trade shows to build relationships, enhance product knowledge, and identify opportunities for business growth.
• Cross-Departmental Communication: Collaborate closely with the Senior Management team to ensure seamless communication and operations, positioning the company as a global outsource strategic partner for POS materials, promotional goods, and print.

ESSENTIAL EXPERIENCE

• Experience in the promotional goods / POS industry.
• Experience working with FMCG related companies
• To have a strong team attitude.
• Excellent oral and written communication skills.
• First class, effective organisational skills.
• A pro-active approach to managing projects.
• Experience of managing and working as part of a team.
• A keen eye for detail and an understanding of budgeting and financial reporting.
• Ability to work under pressure whilst maintaining a cool outlook.
• A personable and professional character that will allow you to build client rapport.
• The confidence to give clients trust in your work.
• Excellent knowledge of MS Office particularly power point and excel.
• Excellent problem-solving ability.
• Enthusiastic and passionate.
• Good time-management skills.

QUALIFICATIONS

• Degree advantageous
• Excellent knowledge of MS Office particularly power point and excel

Send me your CV and for more info please contact me on cheryl.fay@3ecruit.com